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Handle Your Hotel Operations Smarter
With Odoo Hospitality Management

Hotel and hospitality management on one open-source PMS: reservations, the front desk, housekeeping, rates, guest folios and the nightly close, with one live room status you can trust at every handover.

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Hospitality Modules for Odoo 19

Front Office
Housekeeping & Engineering
Rates & Revenue
Guest Billing
Night Audit & Reporting
Direct Booking

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14
Integrated Modules
6
Operational Domains
1
Connected Platform
19
Odoo Version · LGPL-3

HOTEL & HOSPITALITY MODULES FOR ODOO

A live operations cockpit sits at the top of the page, cycling the six domains below: Front Office, Housekeeping & Engineering, Rates & Revenue, Guest Billing, Night Audit & Reporting and Direct Booking.

Occupancy
82.5%
+4.1 pts vs. yesterday
ADR
$180.40
+$6.20 vs. yesterday
RevPAR
$148.83
+9.2% vs. last week
Arrivals Today
24
6 still to check in
Rooms Out of Order
2
1 guest-blocking work order
Outstanding Balance
$12,480
across 9 open folios

Indicative KPI cards shown for illustration.

Hotel Operations Run on
Three Connected Journeys

Siloed departments, unified.

Most properties run the desk on one system, housekeeping on a printed sheet or a messaging group, rates in a spreadsheet and billing somewhere in accounts. Each handover is a place where a room gets sold twice, a late check-out never reaches the floor, or a charge is argued over at the desk.

Hospitality Management puts the guest journey, property operations and the revenue chain on one platform, reading from one live room status.

The Guest Journey

Enquiry, reservation, arrival, stay, departure and the next return visit: one record, carried end to end.

Property Operations

Rooms, housekeeping states, inspections and engineering work orders, all against the same inventory.

Revenue & Rates

Rate plans, restrictions, packages and the channels that sell them, priced by one engine.

Billing & Settlement, Governance & the Nightly Close

Guest folios, routing, deposits, cashier shifts and settlement to the city ledger, with a night audit that will not roll the business date until the day balances.

Covered End to End
Reservations Tape Chart Check-in & Check-out Walk-ins Room Moves Housekeeping Board Inspections Work Orders PPM Rate Plans Restrictions Packages Guest Folios Routing City Ledger Cashier Shifts Night Audit Occupancy · ADR · RevPAR Direct Booking

Six Pillars Purpose-Built for Hospitality Operations

Every pillar maps to the way a property is actually run, from the room inventory at the base to the night audit and business intelligence at the close of day.

01
Property & Room Inventory
  • Buildings, floors and sections modelled per property
  • Room types with occupancy, bed configuration and galleries
  • Live housekeeping status the whole suite reads from
  • Colour-coded floor plan and virtual room handling
02
Reservations & Front Office
  • Colour-coded tape chart by room or room type
  • Option, confirmed, in-house, checked-out and no-show lifecycle
  • Guided check-in, check-out, walk-in and room move
  • Arrivals, in-house and departure work lists per shift
03
Housekeeping & Engineering
  • Task board grouped by room state with rush flags
  • Supervisor inspection before a room returns to sellable
  • Work orders by category, priority and guest-blocking status
  • Preventive maintenance from reusable templates
04
Rates & Revenue Management
  • Rate codes priced by occupancy, season and weekday
  • Derived rates following a base code
  • Minimum stay, closed to arrival and closed to departure
  • Rate calendar and packaged inclusions
05
Guest Folios & Cashiering
  • Folios split into windows per stay
  • Routing to a company, agent or another folio
  • Deposits, allowances and write-offs with an audit trail
  • Cashier shifts, drawer variance and supervisor-approved voids
06
Night Audit & Business Intelligence
  • Pre-audit validation that blocks an unbalanced close
  • Room charge posting and business date roll-forward
  • Occupancy, ADR and RevPAR written once per day
  • Manager flash with day-over-day movement

The Open Source Advantage for Hoteliers

Hospitality Management is built on Odoo under LGPL-3 and ships with its source, so your team or your partner can extend a workflow instead of waiting on a vendor roadmap. One database serves the desk, the floor, engineering and accounts.

Platform Highlights
Odoo 19 LGPL-3 Community & Enterprise On Premise or Odoo.sh Multi-Property Modular
Open Source Flexibility

Built on Odoo 19 under LGPL-3. The source ships with the product, so your team or your partner can extend a workflow instead of waiting on a vendor roadmap.

Integrated Operations

The desk, the floor, engineering and accounts share one database. No nightly export, no reconciliation spreadsheet, no second source of truth.

Flexible Implementation

Start with the modules a property actually needs and add the rest later. Each module declares its own dependencies and installs cleanly on its own.

Multi-Property Ready

Properties, brands, currencies, timezones and business dates are first-class. Staff see only the properties they operate in.

Advanced Financial Operations

Folios, city ledger and accounts receivable connect to Odoo Accounting directly, so guest billing and the general ledger never drift apart.

Centralised Guest Data

One guest record carries loyalty tier, stay history, preferences and dietary notes, with identity documents behind a dedicated PII group.

Modules 01 to 04

Foundation, Property & Guest Records

The base layer of the suite: properties and brands, the room inventory, guest profiles and the corporate, agent and OTA accounts that book against them.

Core Command Centre

hospitality_base
01
  • Properties and brands with their own currency, timezone and sequences
  • An independent business date per property, rolled by the audit
  • User-to-property binding and fast property switching
  • Market segments, source codes, transaction codes and policies

Property & Room Inventory

hospitality_property
02
  • Buildings, floors and sections per property
  • Room types with occupancy, bed configuration, size and galleries
  • Rooms with live housekeeping, out-of-order and out-of-service states
  • Shared amenity catalogue and a colour-coded floor plan

Guest Profiles

hospitality_guest_profile
03
  • Loyalty tier, stay history and lifetime value on one card
  • Preference and dietary registers carried between stays
  • Identity documents behind a PII group, with reads logged
  • Blacklist flag surfaced across every booking screen

Company, Agent & OTA Accounts

hospitality_company_profile
04
  • Corporate, travel agent and OTA partner types kept distinct
  • Contract records and negotiated rates per account
  • Commission handling for agents
  • City ledger settlement and account-level booking history
Modules 05 to 07

Reservations, Front Office & Direct Booking

From the tape chart to the front desk to your own website, one availability and one rate engine behind every booking.

Reservation Management

hospitality_reservation
05
  • Tape chart by room or room type, coloured by state
  • Option, confirmed, checked-in, checked-out, no-show, cancelled
  • Arrivals, in-house and departure work lists
  • Trace pickup so follow-ups are never missed

Front Desk Operations

hospitality_front_desk
06
  • Shift dashboard scoped to one property
  • Guided check-in and check-out
  • Walk-in registration for unbooked guests
  • Room moves that carry the folio and housekeeping with them

Direct Booking Engine

hospitality_booking_engine
07
  • Branded search and live availability on your own website
  • Priced by the same rate engine the desk uses
  • Promo codes with validity rules and checkout upsells
  • Payment through your configured Odoo payment providers
Modules 08 and 09

Service Delivery & Asset Care

Housekeeping and engineering working against the same room status the front desk sells from.

Housekeeping

hospitality_housekeeping
08
  • Task board grouped by housekeeping state, with rush flags
  • Attendant assignment and supervisor inspection
  • Do-not-disturb register and lost and found
  • Linen counts and desk-to-floor discrepancy resolution

Maintenance & Engineering

hospitality_maintenance
09
  • Work orders by category, priority and state
  • Guest-blocking priority for rooms that cannot be sold
  • Asset register for equipment, fixtures, furniture and vehicles
  • Preventive maintenance templates and a work order aging report
Modules 10 to 14

Rates, Billing & Financial Control

Rate plans, guest folios, cashiering, the night audit and reporting, tied to Odoo Accounting so billing and the ledger never drift apart.

Rate Management

hospitality_rate
10
  • Rate codes with single, double and extra-person pricing
  • Derived rates, date ranges and weekday masks
  • Minimum stay, closed to arrival, closed to departure
  • Rate calendar, packages and a rate change audit trail

Guest Folios & Billing

hospitality_folio
11
  • Folios with multiple windows per stay
  • Charge and payment posting against the stay
  • Routing rules by company, agent or folio
  • Deposits, allowances, write-offs and transfer to receivables

Cashiering

hospitality_cashiering
12
  • Cashier shift open and close with an opening float
  • Closing count with variance against takings
  • Void requests routed to a supervisor inbox
  • Separate cashier and supervisor groups keep approval apart

Night Audit

hospitality_night_audit
13
  • Pre-audit validation that blocks an unresolved close
  • Room charge posting for the night
  • Business date roll-forward, driven by the audit not the clock
  • Daily KPI snapshot written once for reporting

Reporting & Analytics

hospitality_reporting
14
  • Manager flash with day-over-day deltas
  • Daily KPI table with pivot and graph views
  • Occupancy, ADR, RevPAR and daily revenue summary
  • Market segment and booking source mix
Deep Dive

Direct Booking, Live on Your Own Website

One availability, one rate engine and no channel commission on a booking the guest made with you directly.

The booking engine is not a separate product bolted on at the end. It reads the same availability the tape chart reads and prices with the same rate engine the front desk uses, so what a guest is quoted online is what the desk sees when they arrive. Reservations land directly in the property management system: no channel import, no re-keying, and no commission on a booking the guest made with you directly.

Odoo hospitality direct booking engine on your own website
Live Availabilityby room type, per date
Rate Parityone engine, desk and web
Promo Codesvalidity rules enforced
Checkout Upsellsoffered before payment
Payment runs through the Odoo payment providers you already have configured.

Start with What You Need, Scale as You Grow

Every module installs on its own and declares its own dependencies. A single property can start with rooms, reservations and the front desk, then add rates, folios, the night audit and the booking engine as the operation grows, without a migration and without touching the data already in the system.

14 apps
Modular
Connected
Odoo-native

Hospitality Management Platform Tour

Five short segments that walk through the suite in the order a property goes live.

Track Segment What It Covers
Featured Setup Guide Properties, room types, rooms, users and the first business date.
Track 02 Reservations & Front Office Taking a booking, reading the tape chart, check-in, walk-in and room move.
Track 03 Housekeeping & Engineering The task board, inspection, releasing a room and raising a work order.
Track 04 Rates, Folios & Cashiering Building a rate plan, posting charges, routing and closing a cashier shift.
Track 05 Night Audit & Dashboards Running the close, rolling the business date and reading the manager flash.
Request a Live Demo

Launch Across Your Property in 4 Steps

Single property or a group, the structure of the rollout is the same.

1

Select Properties & Modules

Decide which properties go live first and which of the fourteen modules each one needs. Single property or a group, the structure is the same.

2

Configure Rates, Policies & Users

Room types, rate codes and restrictions, cancellation and deposit policies, market segments and source codes, then bind staff to the properties they work in.

3

Validate with a Pilot Night Audit

Run a full day end to end on real data (arrivals, charges, a cashier close and a night audit) and confirm the KPIs match the books before anyone depends on them.

4

Go Live & Expand

Open the desk on the new system, then add the booking engine, further properties or the remaining modules at your own pace.

Common Questions & Answers

What is a hotel property management system (PMS), and what does it do?
A PMS is the operational core of a property. It holds the room inventory, takes and manages reservations, runs check-in and check-out, tracks housekeeping status, prices stays, carries guest charges on a folio and closes the day with a night audit. Hospitality Management does all of that inside Odoo, so it shares one database with accounting, purchasing and HR.
How is this different from a generic ERP?
A generic ERP has no concept of a room night, an occupancy-based rate, a folio window or a business date that moves only when the audit says so. Those are the primitives a property runs on. Hospitality Management adds them as real models with their own rules, rather than bending sales orders and invoices into approximations of them.
Does it support more than one property?
Yes. Properties and brands are first-class, each with its own currency, timezone, check-in and check-out times, sequences and independent business date. Staff are bound to the properties they operate in and see only those, and a user can switch between properties without logging out.
How does the night audit work?
It posts the night’s room charges, runs pre-audit validation, rolls the property’s business date forward and writes the day’s occupancy, ADR, RevPAR and revenue snapshot. If something is unresolved the validation blocks the roll-forward, so you cannot close an unbalanced day by accident. It can run on a schedule or be triggered by the night auditor.
Can we take direct bookings without paying commission?
Yes. The booking engine runs on your own website, reads the same live availability as the tape chart and prices with the same rate engine as the front desk. Reservations land straight in the PMS and payment runs through the Odoo payment providers you already have configured, so a direct booking carries no channel commission.
How are corporate accounts and travel agents billed?
Corporate clients, travel agents and OTAs are kept as distinct partner types with their own contracts and negotiated rates. Folio routing sends the agreed charges to the company and leaves the extras with the guest, and the balance transfers to the city ledger at check-out for settlement after the stay.
Is this hospitality management software for resorts too, or only hotels?
The inventory model is buildings, floors, sections, room types and rooms, which covers resorts, serviced apartments and multi-building estates as readily as a city hotel. Virtual rooms cover inventory that is tracked but not sold, and amenities and features are a shared catalogue you define.
Which Odoo editions does this hospitality ERP support?
Odoo 19, Community and Enterprise. The suite is licensed LGPL-3 and runs on premise or on Odoo.sh.

Bring Your Property onto One Connected Platform

Request a demo built around your own operation: your room types, your rate structure, your approval flows and the reports your owners actually ask for. We will come back with a configured walkthrough within 48 hours.

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