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how to configure customer rating in odoo 18 helpdesk

Odoo 18 Helpdesk allows you to configure automated Customer Ratings per support team to measure satisfaction (CSAT) after ticket resolution. By enabling the feature and setting the rating period, you can gather crucial feedback to monitor agent performance and drive continuous service improvement.

Calicut

Cybrosys Technologies Pvt. Ltd.
Neospace, Kinfra Techno Park
Kakkancherry, Calicut
Kerala, India - 673635

Kochi

Cybrosys Technologies Pvt. Ltd.
1st Floor, Thapasya Building,
Infopark, Kakkanad,
Kochi, India - 682030.

Bangalore

Cybrosys Techno Solutions
The Estate, 8th Floor,
Dickenson Road,
Bangalore, India - 560042

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