Odoo Slides

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how to manage service level agreement sla in odoo 18 helpdesk

Odoo 18 Helpdesk SLAs allow teams to set and track precise response and resolution targets based on ticket priority and working hours. By providing real-time visual alerts and detailed performance reports, it ensures support teams maintain high service standards and customer satisfaction. It is the essential tool for professionalizing support workflows through automated commitment tracking.

Calicut

Cybrosys Technologies Pvt. Ltd.
Neospace, KINFRA Techno Park
Kakkanchery, Calicut
Kerala, India - 673635

Kochi

Cybrosys Technologies Pvt. Ltd.
1st Floor, Thapasya Building,
Infopark, Kakkanad,
Kochi, India - 682030.

Bangalore

Cybrosys Techno Solutions
The Estate, 8th Floor,
Dickenson Road,
Bangalore, India - 560042

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