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By: Manu menonn

What are the Advantages of Using Odoo CRM

Functional Odoo 14 CRM

Odoo CRM is an advantage for businesses. The advanced application in Odoo can make your business boost and grow quickly but ultimately it's up to you on how you run your business. CRM can guide you through the daily procedures of Customer relationships effortlessly and you can guide and enrich your sales by going through the data of the sales process. The advanced system lets you have all the control over your sales team thereby keeping the natural process of business safe.

This blog will give you a short description of the advantages of using CRM

The CRM application is a blessing if you are running a business and if you are dealing with a newborn business then CRM is the perfect tool for you to grow and strengthen your business. The application is designed for you to squeeze out every ounce of usefulness from it. With advanced features and tools in the Odoo CRM, the application has a lot to offer regardless of its simple user interface. CRM is an easy-to-use application and has the ability to adapt to your daily business routine and manage data accordingly, so you don't have to manage and order the data every single day, the application will do it for you. Among all of these advantages, probably the tools in application form business development are the most important advantage that you can have. The application is equipped with a feature that actually lets you create Leads and this is a great help for Newborn companies. The lead mining tool in the application is easy to operate and with a simple click you can literally mine out leads and you don't have to wait for them to come to you anymore. 

Lead generation and management used to have a separate department on the Sales team in business institutions but with the Odoo CRM you don't have to worry about the Leads anymore and you can easily assign the desired salesperson to each lead. The process consumes no time at all and there is a great chance of winning the lead and converting into a customer because of the customer-centered working of the application. The application allows you to stay in contact with your customer all the time. The live chat option in the application allows you to have direct communication with the customer and in the chat space, you can talk with your customer about the product they are interested in and answer their queries and confusions about the product that they are interested in. You can use this space to persuade them to stick with your product or services. 

Creating leads was a humongous task in the past and not anymore. Odoo CRM is designed to get as many leads as possible. Apart from lead mining, you can generate leads for your business through CRM in multiple ways. The commonly used way is the mailing system. This feature allows you to set an email address as the entry gateway to the CRM for the leads. This email address can be displayed in your marketing procedure so any random person who approaches your company through the given email link then the CRM application will automatically consider them as leads and lets you work through the leads effortlessly. This will give your sales team an abundance of leads to work on, the more the leads more the chances of getting new customers. 

With the highly integrated nature of the CRM application, it is easy for you to work through the various stages of customer relations. The integration of the sales applications allows your sales team to carry out the sales procedure through the CRM application effortlessly and efficiently. All of the important sales functions can be approached from the CRM application. You can configure the Sales application from the Sales tab on the CRM dashboard. Both of the applications work hand in hand to create perfect harmony and synchronized working space that allows you to carry out customer care efficiently and much quicker than a bunch of Excel sheets. 

The CRM application is integrated with the Odoo spreadsheet, a feature that will allow you to have the graphical data of your customer relations and the procedures of your sales team. This feature can also be used as a progress report of your sales team. You can check if they have attained the targets and then look at the explanations for not reaching the targets or loss in leads or customers and guide them to achieve the targets. This application gives you total control over your employees and their proceeding in business deals and will allow you to maintain decorum in business management. 

With the integration of the Inventory module in the CRM alongside Sales, you can carry out customer and sales processes effortlessly. You can go through the inventory to check the product that a particular lead is interested in and sell it directly to the customer. The application works in an effortless way and thus preserves the workflow of your business. 

You can make your Odoo CRM application do almost anything with API (Application Programming Interface). With this, you can connect other software with your CRM application and enable features like automated lead creation and many other features. You can select the external software for your own convenience. This allows you to unlock a massive amount of features in the CRM application. As Google Docs can also be integrated easily with your CRM application you can pin documents like advanced pricing tables, qualification forms, and other details regarding product and sales procedures.

With Odoo's advanced marketing tools integrated into the CRM application, you can generate leads much quicker. The marketing system on the CRM creates automated emails and sends them to the leads and customers about the new products or about the products that they are looking for. The emails from the application will keep the customer and Lead informed about the company and the product that they are looking for or have recently bought. This will help you to keep your customer within the environment of the company and the business.

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