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By: Sreejith

Email Configuration in Odoo


One of the most outstanding features of Odoo is Email generation. Moreover, we can directly send emails to the customers from the Odoo itself, no need to log in to your Gmail account separately, all we need is to configure Odoo mail server successfully.

This blog will explain how to configure both your outgoing as well as incoming mailing servers to Odoo.

Configuring the Outgoing Mail Server in Odoo

Let's now understand how to configure the Odoo mail server to your platform.
Make sure that the add-on fetch mail is installed.
Login only as admin as the admin user only has access to settings and configuration.
Follow these breadcrumbs to configure the mail servers:- Settings - Technical - Email - Outgoing Mail Servers.
This will provide you with a form as shown in the following image:


Give field values as shown in the above screenshot

Provide the following details:

SMTP Server: smtp.gmail.com

Connection Security: SSL/TLS

Username: Your mail account

Password: Password of your email account

Priority: The lower the number higher the priority

SMTP Port: The port of your SMTP server


To test the connectivity you can click on the test connection smart button available in the window. Moreover, if testing is successful you will get a connection success full message. Now let's move on to understanding how to configure the incoming mailing server in the next section.

Configuring the Incoming Mail Server in Odoo

You have to follow the following breadcrumbs to obtain the incoming email configuration window:

Settings - Technical - Email - Incoming Mail Servers.

Now you will be shown with a form as in the following screenshot:


Provide the following details

Server Type: You can choose for POP, IMAP, and local here. Furthermore, POP is the most used one and is used for getting emails from the server to a client.

Server Name: The name for the server. (pop.gmail.com)

Port: The port of the server.

SSL/TLS: Check this to encrypt messages

Username: Your e-mail id

Password:  The password of your e-mail

If you need any assistance in odoo, we are online, please chat with us.


Masaje Erotico Madrid

great info, but can this be done per user?





i try outgoing email server in odoo 9 .I filled all the details as u mension when i click on test connection button i'm getting below Warning Message. Warning - Warning Connection Test Failed! Here is what we got instead: 535 5.7.8 Username and Password not accepted. Learn more at 5.7.8 https://support.google.com/mail/?p=BadCredentials b1sm2140682pgs.27 - gsmtp




Robert Mutyaba

I have struggled with this SMTP issue. I have concluded that there is something I must do if I have Odoo on a VPS (Linode) and the domain hosted elsewhere.I am basically pointing to the VPS server using an A Record. Any guidance will be highly appreciated. Robert




Kelly S

I configured a different email for each company (multi-company), however, they are always sent from the same email address even though it has specified the address to use. Any ideas?




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