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By: Fajar Ashraf Vp

How Gift Cards Works in Odoo 16 POS

Gift cards are a popular way for customers to give gifts, and they can also be used as a loyalty program incentive. Odoo 16 Point of Sale Gift Cards are a powerful tool that can help businesses of all sizes. Odoo 16 Point of Sale Gift Cards are a feature that allows businesses to sell gift cards that can be used to purchase goods and services in-store or online. Gift cards are a popular way for customers to give gifts. Gift cards can help businesses increase sales by providing customers with a convenient and flexible way to purchase goods and services. They can also help businesses improve customer satisfaction and loyalty by giving customers a gift that they can use to purchase something they want or need. Odoo 16 Point of Sale Gift Cards are easy to manage. Businesses can track gift card sales and redemptions, and they can also set gift card expiration dates. This helps businesses to ensure that they are getting the most out of their gift card program. 

Let’s check how gift cards work in Odoo 16 Point of Sale. First, you have to enable the promotion options under the pricing section in the configuration settings of the Point of Sale module. It allows you to grant discounts or gift cards

How Gift Cards Works in Odoo 16 POS-cybrosys

By enabling this, you can configure the gift cards from the products tab. Here, you have two types of Gift Card generations Generate PDF cards and Scan existing cards. By generating PDF cards, you can create new gift cards each time, and if you choose to scan existing cards, it will allow you to scan the existing gift cards, and customers can use the existing cards repeatedly by recharging them. By purchasing the gift card product from the PoS, customers can add the balance to their existing gift cards. 

How Gift Cards Works in Odoo 16 POS-cybrosys

From here, you can add the new gift card program to your point of sale. Put the program name and choose the program type as the gift card from the list. You can choose the gift card product, a service product that will be created as the gift card, and it will be added to the order line while the customer is purchasing the gift cards. You can set a sales price for the gift card product, and it will be the value of the gift card that the customer purchased. And by setting the email template, you can send the gift cards to your customers through the mail. Set up the mail content inside the mail template. The recipient can simply open the email and click on the link to redeem the gift card. This is much more convenient than having to mail a physical gift card. Sending purchased gift cards through email is a convenient, personalized, and cost-effective way to distribute gift cards. And you can set the template for the gift card printing inside the Print Report. And you can choose the Point of Sale if you have multiple shops configured in your database. Currently, no gift cards are generated; that’s why the card count is showing as zero inside the gift card smart button in the form. Now, let’s check how the customer can purchase a gift card from your shop. For that, head into the PoS session. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Here, you can see that the customer can purchase the gift card from among the products. The value of the gift card will be based on the sales price of the gift card products. Also, you can change the value by editing the price in the POS. Now, complete the payment and settle the order. Now, let’s come back to the gift cards and check the generated gift cards. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Here, you can see the count of the gift card has been updated after the order completion. 

How Gift Cards Works in Odoo 16 POS-cybrosys

From the generated gift card, you can see the code of the gift card. By copying this, you can redeem the gift card from the shop. After the expiration date, this gift card will be void. By identifying the PoS Order Reference, you can identify where this coupon was generated and you can see the balance of the gift card inside the balance field. Now let’s see how to redeem the gift cards from the POS session. And by clicking on the print button inside the card, you can print the barcode for utilizing this gift card. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Click on the Enter code button from the PoS interface. And redeem the discounts from the gift card. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Here, you can see the amount deducted from the gift card, and the balance amount can be shown on the gift card. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Like this, you can see how much the remaining balance is on the provided gift card. Odoo 16 Point of Sale Gift Cards are a powerful tool that can help businesses of all sizes increase sales and improve customer satisfaction. Odoo 16 Point of Sale Gift Cards are easy to manage. Businesses can track gift card sales and redemptions. Now, let’s check how you can scan the existing codes by purchasing gift cards through

the PoS. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Currently, the gift card value is zero. Let’s check how to add a balance to the existing card. 

How Gift Cards Works in Odoo 16 POS-cybrosys

Copy the gift card code, choose the gift card product in PoS, and complete the payment. Now, let’s check the gift card value after the payment.

How Gift Cards Works in Odoo 16 POS-cybrosys

Here, you can see that the balance is updated inside the gift card. Now, the customer can apply for this gift card and redeem the amount from the existing gift card. Gift cards can help businesses increase sales by providing customers with a convenient and flexible way to purchase goods and services. A customer who is given a gift card as part of a loyalty program is more likely to continue shopping with the business. Gift cards can also be used to personalize the customer experience. 

 


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