Odoo ERP provides various tools to simplify business operations, and its Discuss app is one of the most effective for internal communication. It allows teams to chat, share information, and coordinate work directly inside Odoo without switching between multiple platforms.
While being part of multiple channels, such as #general, #sales, and # troubleshooting, keeps you well-informed, it can also lead to notification overload. Odoo 18 addresses this by offering improved channel muting and notification management features, so you can stay updated without unnecessary distractions.
What Are Odoo’s Discuss Channels?
In the Discuss app, channels are dedicated spaces for communication on specific topics. These can be:
- Public channels – Open for everyone in the company.
- Private channels – Accessible only to invited members.
- Direct messages – One-to-one or small group chats.
This structure makes sure that discussions are structured. On the other hand, you can receive continuous alerts for non-essential conversations if you don't have adequate notification settings.
Accessing the Notification Settings
Odoo 18 makes it quick to customize channel notifications. From the Discuss app’s channel list view, you can open the Channel Notifications menu. The settings here apply to all channels that use the default notification configuration.
Notification Options Explained
Inside the notification settings, you’ll see three main choices:
- All Messages
- Notifies you of every message in the channel.
- Best for critical channels where every update matters, such as urgent task coordination or customer issue resolution.
- Mentions Only (Recommended for balanced focus)
- Notifies you only when someone tags you using @yourname or mentions a group you’re part of.
- Ideal for reducing noise while staying available for relevant queries.
- Nothing (Complete Mute)
- Completely disables notifications for that channel.
- Perfect for reference-only channels where you don’t need real-time updates.
Message Sound Toggle
Additionally, you have the option to play a sound for alerts:
- Enabled (Green): When a notification is received, a sound is played.
- Disabled: No noise is produced when notifications are sent.
This is helpful, particularly in meetings or concentrated work sessions, if you want visual notifications without audible disruptions.
Conclusion
In Odoo 18, the Discuss app comes with improved notification settings that help you stay updated without feeling overwhelmed. You can choose to receive all updates, only get notified when someone mentions you directly, or even turn notifications off completely—depending on how you work best.
This flexibility makes it easier to stay focused while still keeping track of what matters. By filtering out unnecessary pings, you can cut down on distractions, respond only when it’s important, and boost overall productivity. On top of that, Odoo lets you manage notifications globally or on a per-channel basis, giving you full control over how you want to handle communication.