Last updated: November 26, 2019

Odoo E commerce

Order Tracking

View Order

One can view all the confirmed sales orders via going to

Website Admin > Orders > Orders

Also upon clicking the CREATE button, one can create order manually if needed.

View Unpaid Order

To see the sales order awaiting payment validation, go to Website Admin > Orders > Unpaid Orders.

Abandoned Carts

While doing purchase on E-commerce, the client may move to some different exercises and may have neglected to do the checkout procedure. Abandoned carts are the carts wherein client left without doing the checkout.

In E-business, over half of the carts are left deserted. For this situation, we are losing deals with that client. In this way, for bringing back those clients to proceed with buy, Odoo empowers you send a mail reminding the client to return and proceed with the purchase. The procedure is known as abandoned carts recovery.

We can likewise save the carts waiting for the clients. It is essential to remind the client to re-proceed with the buy in Odoo E-commerce. One can set an email layout for Abandoned Carts. To activate the feature, go to Website Admin> Configuration> Settings> Orders Follow up.

One can either select the template from drop down menu or create a new one. Here you can edit the cart recovery email and also other related settings.

One can also set under the configuration -the number of hours after which the cart is abandoned.


In order to view your regular customers and create new customer,

Go to Website Admin > Orders > Customers

Via clicking the create button, one can create new customer.

Under the create form, one can add all details of the customer such as his name, address, phone number, mobile, email, whether he is a vendor, customer, account details, payment terms, delivery methods and much more.



Cybrosys Technologies Pvt. Ltd.
Neospace, Kinfra Techno Park
Kakkancherry, Calicut
Kerala, India - 673635



Cybrosys Technologies Pvt. Ltd.
1st Floor, Thapasya Building,
Infopark, Kakkanad,
Kochi, India - 682030.



Cybrosys Techno Solutions
The Estate, 8th Floor,
Dickenson Road,
Bangalore, India - 560042

Send Us A Message