Order Tracking
View Order
One can view all the confirmed sales orders via going to
Website Admin > Orders > Orders
Also upon clicking the CREATE button, one can create order manually if needed.
View Unpaid Order
To see the sales order awaiting payment validation, go to Website Admin > Orders > Unpaid Orders.
Abandoned Carts
While doing purchase on E-commerce, the client may move to some different exercises and may have neglected to do the checkout procedure. Abandoned carts are the carts wherein client left without doing the checkout.
In E-business, over half of the carts are left deserted. For this situation, we are losing deals with that client. In this way, for bringing back those clients to proceed with buy, Odoo empowers you send a mail reminding the client to return and proceed with the purchase. The procedure is known as abandoned carts recovery.
We can likewise save the carts waiting for the clients. It is essential to remind the client to re-proceed with the buy in Odoo E-commerce. One can set an email layout for Abandoned Carts. To activate the feature, go to Website Admin> Configuration> Settings> Orders Follow up.
One can either select the template from drop down menu or create a new one.
Here you can edit the cart recovery email and also other related settings.
One can also set under the configuration -the number of hours after which the cart is abandoned.
Customers
In order to view your regular customers and create new customer,
Go to Website Admin > Orders > Customers
Via clicking the create button, one can create new customer.
Under the create form, one can add all details of the customer such as his name, address, phone number, mobile, email, whether he is a vendor, customer, account details, payment terms, delivery methods and much more.