Sales and Invoicing

Last updated: october 25, 2019

Sales and Invoicing


In Odoo, it's impractical to change an invoice that has been approved and sent to the client. In case a a mistake was made on an approved receipt, the legitimate method to deal with that is to refund the receipt, reconcile it with the first invoice receipt to close them and make another receipt.

Via clicking the ADD CREDIT NOTE button, you can initiate the refund of the receipt.

Via clicking ADD CREDIT NOTE button, you will be navigated to the new window like below;

Here you can choose the CREDIT METHOD: Whether it is a PARTIAL REFUND[refund], FULL REFUND[cancel], FULL REFUND AND NEW DRAFT INVOICE[modify]. Also can add the Reason for asking the refund. Other fields are Refund date and Journal.


Odoo enables the alternative to configure distinctive addresses for delivery and invoicing as not every person will have a similar delivery location as their receipt location.

To activate the feature,

Go to SALES ‣ Configuration ‣ Settings and activate the Customer Addresses feature.

Add different addresses to a quotation or sales order

In the event that you select a client with an invoice and delivery address set, Odoo will automatically utilize those for conveyance or delivery. On the off chance that there's solitary one location set, then in that case Odoo will utilize that one for both deliveryand invoicing. However, one can transform it quickly and make another one ideal from quotation or sales order.

Adding of invoice & delivery addresses to a customer

If you need to add them to a client before a quotation or sales order, they are added to the client form. Go to anycustomer’s form under SALES ‣ Orders ‣ Customers.

From that point you can add new addresses to the client.

Different locations on the quotation/sales orders.

These two addresses will at that point be utilized on quotation or sales order you send by email or print.



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