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By: Asaf Muhsin

How to Run Delivery Business Amidst COVID 19 Crisis

Functional Odoo 13 Website&E-commerce

The coronavirus pandemic has disrupted our entire lives and there is no doubt in the fact that business organizations are facing a heavy toll on their operations, profit, and sustainability. It has created the new normal situation with social distancing, face masks, sanitizers, etc making public places remain closed for, over a long period of time, these include shops, malls, cinemas, theaters, sports centers, government establishments, etc. As per the instructions by health organizations, there is no possibility of returning to the old normal i.e before corona for a long time. In this scenario, business organizations should adopt and function with new strategies to cope up with the day-to-day activities. There should be following the social distancing norms, disinfection methods, reducing the gathering of employees, and implementing work from home strategies.

The delivery business is the one that has been disrupted in their regular operations by the pandemic. Since the methodology of the business itself has the need to deal with the customers directly for the delivery of the products being ordered, organizations have to be at most careful while dealing with the business. Various companies have adopted the option of contactless delivery, which has been proven to be more advantageous than other methods. As most of the companies rely on Enterprise and resource planning (ERP software to manage the delivery business it would be easier to configure and coordinate the safety delivery methods amists this dreadful pandemic situation.

The Odoo one of the best ERPs available at the instance to manage the whole operations of the business from manufacturing, delivery, recruitment, HR management, sales, purchase, etc have the adaptability features to configure the new safety norms. The Odoo platform is considered as the one-stop solution to manage all the business operations of a company. With features like the ability to set up lead times, messaging alerts, eCommerce websites, customize delivery based on location, etc the Odoo platform will allow the delivery services to be operational by following the safety norms. Odoo Software is being considered as the best ERP to run any business establishment since the software operates on a single platform and the managerial functions on the various options can be valid, based on the clearances drafted by the respective companies.

This blog will discuss how to establish a safe and reliable delivery method for companies with the following attributes:

E-commerce website

Managerial Options

Delivery options

Alerts and notifications

Ecommerce website

With the transmission form the conventional shopping methods to online platforms every company has started to develop and establish their own shopping websites and applications which provides the customer to be directly able to purchase the company products without a third party being involved. The Odoo platform allows the user to establish a new website and customize the settings and the attributes of the website. Additionally, the user can configure the various options for the online shop of the products. The guidelines of the delivery and purchase can be specified as alert messages on purchasing the products. The user can enable the online payment options along with the cash-on-delivery methodology. Contactless delivery options can also be configured by describing the norms of the operations to the customers on the website. The user can specify the areas on which the delivery is available based on the zip code functionality since the governmental administration might be prohibiting people from entering and leaving the containment zones or contagious localities being infected by the pandemic.

Managerial Options

The Odoo software allows the users to allocate login terminologies to the various employees in the organizations. These allow the employees with the accessibility function based on the authorization provided by the company to the settings menu to manage the business on various levels. The user can also allocate the employees to various aspects of the running of a business based on the skills, experience, and qualifications each possesses. The employee management module available in Odoo will allow the users to manage the time slots, shifts, and the location of the employee considering their conveniences. With the pandemic situation prevailing various countries have asked the companies and establishments to cut short on employee attendances by certain percentages to prevent the widespread of the Coronavirus.

Establishing work from options for the various positions can prevent the workers from entering the offices to a certain percentage. The Odoo platform allows the user to work remotely on tasks that have been allocated and perform actions on those. The same is in the case of delivery the employees can initially work for 2 weeks or so and the users can assign them to take paid leaves for 14 days to be quarantined and take rest. Management of these specific needs can be easily performed in the Odoo Software by the user.

Delivery options

The delivery options in Odoo can be set based on the products and the customer specified in the locations. Being the prevailing pandemic situation the user can increase the delivery time and not specify it for the time being of the order placed. The user also has the provision to indicate or notify the customers of the delivery date exactly prior to one day or so via text messages or emails. The user can also will the option of setting lead times for the products, delivery, and customer to provide them with their orders on time. Contactless delivery and pick-up can also be made for the products in the instance of online payments for orders being placed. While the customer orders multiple products from the website the user can assign the shipment of all products at once rather than being shipped one by one after they are ready to be dispatched.

Alerts and notifications

The customer can be kept informed of the prevailing situations of the various localities upon ordering to the respective location being severely affected by the pandemic and ruled out as containment zones by the government. The use of alert messages for delivery locations and orders can be provided along with the live notification indication of the tracking of the product movement for the orders being placed. If the products cannot be shipped to a certain location due to the prevailing situations at the warehouse or the destination it can be indicated under the orders or the out to delivery products. The use of text message services along with direct email options form the Odoo platform can also come in handy while notifying customers of the status of their orders.

The customizability feature in Odoo Software has always made the platform stand different from the other ERPs which has also helped the users of Odoo to continue their delivery operations with safety measures in a full-fledged manner. The Users of the Odoo platform has the ability to add various aspects of the business to be interlinked with the managerial operations while performing the various tasks of the company.

If you are interested in Odoo Implementation for your business, kindly drop your message to odoo@cybrosys.com. We can guide your business for better profits and management with Odoo support 

If you need any assistance in odoo, we are online, please chat with us.


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