Odoo CRM
CRM, Customer relationship management is the most relevant technique for managing relationships and interacting with customers and potential customers. The aim of CRM is to improve business relationships with customers, maintain them, and increase company profits.
Odoo CRM module helps companies stay connected to customers from the beginning stage (lead generation) to the end of the business. It allows you to view all your leads and opportunities in one arranged platform and manage them from one stage to another, and analyze. Odoo CRM reduces the workload of the business. Also by implementing this module the management can control all parts of the company through an automated system by which all the processes of the company run in a centralized method.
ODOO CRM includes 8 supporting apps and plugins:-
CRM Gamification
Through the implementation of the CRM Gamification mechanism, the business entity will further grow upright and leads towards progress. This technique can create both employee potential and customer satisfaction. Also helps to inspire and motivate employees and it will result in positive aspects of business sales.
Marketing campaign
Marketing campaigns will help to plan and conduct promotional campaigns effectively.
Survey CRM
Using this module we can conduct surveys where we can obtain feedback. By conducting this survey method, we get inquisitive notions and opinions from customers about product satisfaction level, additional needs, likes, dislikes, and many more.
Contact form
Using this contact form method, leads could be generated and the contact lists will be integrated into the “contact us” page by installing this module. This form is linked with the Odoo CRM application. The data created using this form will automatically convert as leads in CRM.
Resellers
Concerning a company, activity assignments to employees are crucial. Especially in CRM pipelines such as follow up and maintain leads to revenue.
Opportunity to quotation
This module allows you to add products in opportunity and create quotes.
It allows the sales team to enter product lines on the opportunity and while creating a quote it will create quotation lines based on that.