Odoo 18 Enterprise Book: Email Marketing

1.Mailings

Let's examine the various functions that this module's options serve in more detail.

After choosing the module, the main dashboard will appear, as seen below.

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Emails that have already been sent to you will be emailed to you, together with details on when they were sent, what was in the subject line, who sent it, whether it was delivered, and whether it was clicked, opened, or responded to. The page can also be seen in Calendar, List, and Kanban formats. The calendar view will be, as in the image below.

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And the kanban view will be, as in the image below.

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The options for such perspectives are located on the right side of the page.

Depending on your needs, you can sort using the Group By and Filters options. When you select a particular responsible user from the list, as seen below, the person's chat box will open.

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This responsible user can be contacted here. By selecting the desired data record, we may examine and examine it in further detail across all of the data records in the picture below.

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The image provided below represents one of the records on the mailing list. Depending on the particular email, you will undoubtedly obtain all the information. To do more tasks, you can use the Action icon, which can be seen in the image below. Under the Archive option, you can also use the Duplicate, Delete, and Archive choices as necessary.

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Under the criteria option, you can now select from a number of criteria, such as My Mailings, Send date, A/B test, A/B tests to review, and Archived. Under the Group By option, you may also select Status, Send By, Send period, and Add Custom group options. Additionally, the particular message can be added to Favorites, which offers the following options: Add to My Dashboard, Insert View in the Article, Insert Link in the Article, and Save a Current Search.

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Now, if you like to produce a similar type of mailing, choose the New option on the left side of the window.

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On the creation page, there is a space to write the subject of the email. Emojis can also be used in the topic if needed. By clicking on it, you can select the Recipients option from the drop-down box directly beneath it.

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The types of the recipients include, applicant, candidate, chatter model for SMS gateway, chatter mode for SMS gateway( M2M partners only), chatter model for SMS gateway( partner only), contact, event registration, event track, and so on.

Applicant : Job applicants from the Recruitment module.

Candidate : Similar to Applicant; may refer to specific applicants or filtered records.

Chatter Model for SMS Gateway : Any record with a message thread that supports SMS (via mail.thread).

Chatter Model for SMS Gateway (M2M Partners Only) : Records linked to multiple partners via Many2Many fields for SMS.

Chatter Model for SMS Gateway (Partner Only) : Records linked to a single partner (contact) for SMS via a Many2One field.

Contact : Individual contacts or companies from the Contacts app.

Event Registration : People who registered for an event.

Event Track: Speakers or tracked sessions in an event or conference.

Now you can select the mailing list option in the given field. There are options under the drop-down menu for the mailing list that need to be chosen. You can also access a customizable mailing list from the main menu.

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The Mail Body tab displays a number of mail bodies from which you can select for the mailing. After selecting a certain one from that list, you can alter and personalize it. On selecting a particular block, you can customize, as in the image below.

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Additionally, our new snippet will open when you click the preview. After that, we can alter the theme by using the snippet tools. In this manner, we may generate fresh email snippets for Odoo 18 email marketing. There, you can make use of the blocks, customize, and designs according to our model.

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As seen in the above graphic, you can now decide whether to activate the A/B test under the A/B Tests area. Sending different copies of the mail to a group of people on the mailing list and monitoring their replies is possible using A/B testing. This will assist in determining the kind of mail that receives the most responses from recipients and is regarded as having the highest open rate. You can use these emails to target audiences. Under this A/B test, you have the Allow A/B Tseting option to trigger, winner selection, and send fime on option to add the date. After the A/B test is over, Odoo will select the winning email version to send to the remaining recipients based on the "Winner Selection" option. Under winner selection, you have different criteria, as in the screenshot below.

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  • Manual: allows the user to determine the “winning” version of the mailing. This option removes the Send Final On field.
  • Highest Open Rate (default): the mailing with the highest open rate is determined to be the “winning” version.
  • Highest Click Rate: the mailing with the highest click rate is determined to be the “winning” version.
  • Highest Reply Rate: the mailing with the highest reply rate is determined to be the “winning” version.
  • Leads: the mailing with the most leads generated is determined to be the “winning” version.
  • Quotations: the mailing with the most quotations generated is determined to be the “winning” version.
  • Revenues: the mailing with the most revenue generated is determined to be the “winning” version.

Users can select the date in the Send Final On field, which tells Odoo when to identify the "winning" email and send that version of the message to the other recipients. A button to "Create an Alternative Version" is located to the right of those fields. When clicked, Odoo opens a new Mail Body tab where the user can draft a different email draft for testing.

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Additionally, you can input specific information using the Settings menu, as shown in the screenshot above.

Preview text is one option that entices readers to select the mail. The preview content appears next to the mailing's subject line. To boost the opening rate, the preview text message will show up beside the email subject. Furthermore, the responsible party will be in the area alone and could be replaced if necessary. Below are the Send From and Reply To choices, which are displayed correctly. If you want to bolster the email's subject, you can attach files by selecting "Attach a File." near to that, you have the TRACKING option, where you can add medium, source, and responsible as well.

Click the Save icon to add the mailing to the previously created list after providing all the information needed to make it. The Save option has Send, Schedule, and Test options, as can be seen on the page provided above. Selecting the Send option will result in a page that looks like the one below.

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Here, on selecting the Send to all option, your status will change to sent, as in the image below.

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You can now choose the day on which the mail should be delivered to the designated recipient by selecting the Schedule option, which will bring up a screen.

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The Send on option allows you to input the date. After that, choose Schedule from the menu. The main page will now display the scheduled date with the status IN QUEUE. Additionally, the email will be delivered automatically on the specified day.

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You may also test your mail at the given address by using the TEST option.

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As shown in the screenshot below, after you have finished all of those processes, you will be presented with a number of smart buttons, including Leads, Opportunities, Quotations, Invoiced, Received, Opened, Clicked, Replied, Bounced, Sent, and Ignored.

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To help you, the Lead button offers a link that will take you straight to the lead page, where you can find all the information you need about the leads this email has generated. Quotations, invoices, and the percentage of people who received, opened, clicked, replied, bounced, sent, and ignored will then be available beneath these smart buttons. The status view that we created is displayed clearly on the Kanban view. The reason behind this is that the kanban perspective is built around those stages. The Kanban view is then shown in the screenshot below.

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