Odoo 18 Enterprise Book: Front Desk

1. Station

A station is simply the workspace of an office. As a result, one can examine each created workstation directly from the dashboard. To add a new one, click the New button.

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First, provide the name of the front desk. The users with responsibilities are the ones who get visitor notifications. After that, you can enter the company's name. The Kiosk URL is then also displayed in the form view. Then, the Options menu facilitates the addition of additional configurations.

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Through host selection, the visitor will be able to choose the meeting's host from the list. Verify that when guests sign up, they will be asked for more information. The Notify by Email and Notify by SMS features assist in informing the host via email and SMS when guests arrive. Self Check-In offers a QR Code on the welcome screen for mobile device check-in. Offer Drinks enables you to serve snacks or beverages to guests and allows them to select their preferred beverage upon registering. A chat window will open on the user's computer when a guest comes if they have enabled "Notify by discuss." The color of the desk can be either light or dark, depending on the theme.

The following tab, Side Message, facilitates adding any messages. Click the Open Kiosk symbol in the upper left corner after the configuration is complete.

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The screen displays a welcome message. Guests can either click the Check In button or scan the QR code to check in.

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There is a language selection option at the top of the screen. We will be able to choose between languages if Odoo has multiple languages enabled. So that visitors can add details by selecting the relevant language.

Visitors are asked to enter their personal details, such as name, phone number, and company name, on the next page. Press the "Check In" button after that.

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Next, determine which employee or user the visitor wants to view. Click the Confirm button after choosing the employee from the list.

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After that, the establishment serves some refreshments or snacks to the guests. If they want that, click the "Yes, please" button. As an alternative, customers can reject the offer by clicking the "No, thank you" button.

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If guests would want to make a selection, the list is presented on the very next page.

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We've finished the signup process. as soon as the visitor sees the confirmation notice below.

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The dashboard then displays the station's current status. When was the last check-in, how many people are waiting, how many drinks may be provided, etc. A responsible person can be added from the dashboard.

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When you select the three dots, you will see the option to install the PWA, as in the image below.

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The install option helps you define and enable the "Install" option for a Progressive Web App (PWA) of the Odoo 18 Frontdesk module. Adding the web application to the user's desktop or home screen so that it functions like a native app is sometimes referred to as the "Install" option.

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Calicut

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Kochi

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