Odoo 18 Enterprise Book : Repairs

2. Repair Orders Tags

The Repair Orders Tags feature can be accessed from the Configuration menu within the Repair module. This function allows you to define and manage tags associated with repair requests. Any previously created tags will also be displayed here.

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Click the New button to create a new tag. This button, located below the existing tags list, adds a new entry line. You can enter the name of the tag in the provided space. This interface allows you to generate as many tags as needed, quickly and efficiently.

3.1 Products Menu

The manufacturing module offers a centralized space to manage and monitor products and their variations. We can see the available products and the product catalog from the Products menu, with their name, Price, and Quantity available, in a Kanban view, as shown in the screenshot below.

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We can also add new products to the product dashboard using the ‘New’ button. When developing a product, you need to include General Information, Attributes, and Variants, as well as details about the Purchase, Sales, Inventory, and Accounting.

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In the ‘General Information’ tab, you can activate or deactivate a function named ‘Create Repair’, which can be used to create a repair order on confirming the Sales Order for the product.

Then, utilize the Odoo Sales module to generate a new Sales Order for the particular product in order to check the functioning of the ‘Create Repair’ feature. Odoo will immediately create a matching repair order as soon as the order has been verified. As seen in the screenshot below, the order form will have a "Repairs" smart button that lets you handle the related repair orders.

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Inside the ‘Repairs’ smart button, you can see the generated repair request. So, you can start the repair process within the sales module without navigating to the repair module using the ‘Start Repair’ button and proceed with the next steps, as depicted in the screenshot below.

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Inside the repair product configuration form, configure all the product details in the other tab sections of the form and save the data. You can see some smart buttons to track and manage various product data and inventory options, including Pricelists, On Hand Units, Forecasted Units, Bill of Materials, Documents, Reordering Rules, Putaway Rules, and Storage Capacities etc.

If the product requires restocking, the ‘Replenish’ button option can be selected. To update the quantity of the product, press the ‘Update Quantity’ button. Also, you can print labels for the product using the ‘Print Labels’ option after connecting to an external device.

3.2 Product Variants

Odoo's product variants streamline inventory, pricing, and sales processes by grouping similar items under a single product template while tracking each variant individually. This feature can be managed in the Odoo manufacturing module under the Product Variant option, which displays a dashboard of all possible product variants created earlier in a Kanban view as shown below.

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Creating a new product variant is similar to the configuration of a new product that we have discussed in the above section.

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