Odoo 18 Enterprise Book: Social Marketing

2. Posts

To create new content, simply click the New Post button located on the Feed page. This allows you to compose and publish posts directly to your connected social media accounts from within the Social Marketing module.

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Alternatively, this module offers a dedicated Posts dashboard. This section provides an organized view of all the posts created for the connected social media accounts.

From the Post menu, you can easily manage and review content shared across various platforms. It serves as a central space to publish updates about events, product launches, promotions, and other marketing-related announcements for your business.

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In the Posts section, each post is displayed in a Kanban view, organized under separate tabs. Each card provides key details at a glance, including the publication status and the icons of the social media platforms where the post was published.

You can also view important performance metrics for each post, such as the number of Clicks, Opportunities, Quotations, and the revenue generated. Additionally, the scheduled publication date and time are clearly shown on each card.

On the left-hand side of the screen, you’ll find a filtering panel that allows you to sort posts based on their status (e.g., scheduled, published) or by the associated social media accounts. To suit different analysis or management preferences, you can switch the view to Calendar, List, or Pivot mode.

Click the New button to start a new post.

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When creating a new post in the Social Marketing module, begin by entering the name of your company in the required field. In the Post On section, select the social media accounts where you want the post to be published.

The Message field allows you to compose the content of your post. If you wish to include visuals, you can use the Attach Images option to upload images that will accompany the post.

If the post is part of a specific marketing campaign, you can link it to the relevant Campaign by selecting it from the corresponding field.

In the When section, you can decide when the post should be published. Select Send Now to publish the post immediately, or choose Schedule Later to set a specific date and time for publication.

While selecting the accounts for publishing your post, you will also find the option to enable Push Notifications. This feature allows you to send real-time alerts to your customers whenever a new post is published.

To receive these notifications, customers must first grant permission to receive push notifications from your account. Once enabled, this feature ensures that your audience is instantly informed about new products, upcoming events, blog articles, announcements, updates, and more, directly on their devices.

Push Notifications serve as a valuable tool for keeping your audience engaged and informed, enhancing the overall impact of your social media marketing strategy.

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After selecting the Push Notification option from the Post On column during post creation, additional configuration fields will appear within the post editor.

You can specify the Notification Title, the Target URL that users will be directed to upon clicking the notification, and an Icon Image that will appear within the browser notification. These elements help customize the look and functionality of the notification for a more engaging user experience.

If the Local Time option is enabled, the push notification will be delivered to each recipient based on their local time zone. For example, if you schedule a post for 15:00, it will appear at 15:00 in each user’s respective time zone, regardless of your own. Additionally, you can define a domain filter to target notifications to specific users, ensuring that only those matching the specified criteria receive the alert.

Once all the necessary details have been entered, click the Save button to finalize the post setup. Before publishing, a preview window will appear, allowing you to review the content of your post as it will be displayed on the selected social media platforms.

Once you're satisfied with the preview, click the Post button to publish the content to the accounts you’ve selected.

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